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faq

Frequently Asked Questions

General

The Willows is located in Lubbock, Texas, offering a convenient location for guests while still providing a private and scenic setting for your event. Our address is 6303 82nd Street which is located off of Milwaukee and 82nd Street.

Our beautiful garden setting gives you a memorable backdrop for your celebration, while our flexible approach gives you the freedom to make the experience your own. 
We're here to provide the space, hospitality, and foundation for an incredible celebration—while giving you the freedom to build the rest around what matters most to you.

No! One of the things that makes The Willows unique is our open vendor policy.

We want you to have the freedom to choose the professionals you trust and love. Bring in your favorite caterer, planner, photographer, florist, DJ, baker, or other vendors and build a team that fits your vision and budget.

We host weddings, corporate events, conferences, private parties, and special celebrations.

Yes. Tours are by appointment so we can give you our full attention and walk you through everything the venue has to offer.

You can schedule a tour directly through our website. We'll guide you through the venue and answer any questions you have.

To secure your date, we require a signed agreement and a deposit. Availability is limited, so we recommend booking early.

Booking timelines vary, but most events are scheduled several months in advance. Popular dates can book quickly.

Yes. We offer convenient on-site parking for you and your guests.

Our team handles the majority of setup and teardown so you can focus on enjoying your event.

Conferences

Yes. The Willows is a great venue for corporate events, meetings, and conferences in Lubbock.

We host meetings, trainings, company parties, fundraisers, and more.

No, but we do offer a buffet table and prep area for your hired caterer.

We can accommodate a variety of group sizes, from small meetings to larger events.

Yes. We offer flexible weekday availability for corporate and private events.

We can accommodate many presentation needs. Please contact us to discuss your specific requirements.

Policies

Please review the policies below for The Willows Event Center. The information below will address decorations, as well as our food and drink policy. We appreciate your cooperation in adhering to all policies while at The Willows Event Center.

Decorations

No nailing, stapling, taping, gluing, adhesives, Command Strips©, etc. on any walls, door frames, windows, floors, or ceiling.

No items can be attached to or hung from the ceiling.

Decorations must be removed immediately after the event and within the agreed-upon time frame.

No birdseed, rice, glitter, confetti, faux petals, etc. can be used or thrown on the property.

Trash must be picked up and thrown into trash cans at the end of the night.

No decoration or fabrics with loose glitter can be used.

Live candles cannot be used of the buildings. Outside flames are limited to specific pre-approved areas.

All decorations must be approved by The Willows staff.

Food & Beverage

Beer, wine and champagne only; no unauthorized drinks. The Willow's must purchase and serve any alcoholic drinks.

Maximum of four hours of serving time.

Security guards are required for events where alcohol is served.

Caterers are not authorized to cook on the premises or use Willow's appliances unless authorized. 

Caterers must adhere to specific licenses, requirements, and agreements.

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